Lessons from the Tsunami
When nature throws curveballs—like a sudden tsunami warning—cruises don’t wait. In late July 2025, an 8.8 magnitude earthquake off Russia’s Kamchatka Peninsula triggered a tsunami alert for Hawaii. Pride of America, docked in Hilo, was forced to sail early. Hundreds of passengers were left ashore amid sirens and chaos. Here’s how it unfolded—and how cruise travelers can prepare.
What Happened:
A massive earthquake triggered tsunami warnings throughout the Hawaiian Islands. U.S. Coast Guard protocols required Pride of America and other vessels to leave port immediately—even though the ship wasn’t scheduled to depart Hilo until later that day. The early departure caught many passengers off guard. Some were still exploring town or on shore excursions when they realized the ship had already pulled away. About 600 guests were reportedly stranded. Some found shelter at a local high school, while others scrambled for hotel rooms, taxis, or rental cars amid widespread confusion.
Why the Ship Left Without Warning:
It’s important to understand that cruise lines answer to port authorities and the U.S. Coast Guard. If those authorities say move the ship, it moves—immediately. That’s standard safety protocol in tsunami scenarios. Large cruise ships are far safer at sea during tsunami conditions, where deep water reduces the danger posed by waves. Staying in port puts both ship and harbor at risk.
What Norwegian Did:
Norwegian Cruise Line sent out SMS messages and email alerts, advising passengers to seek shelter and await further instructions. Those on ship-sponsored excursions were directed to an emergency shelter at Waiakea High School, where refreshments and updates were provided. The ship waited offshore overnight and returned to port once the Coast Guard gave clearance.
What You Can Do to Be Prepared on Any Cruise:
Always take a photo of the port emergency contact info printed in your stateroom’s daily newsletter. Every ship includes this—but most people overlook it.
Make sure the cruise line has your correct mobile number and email, not just your travel agent’s or a family member’s. Cruise alerts go directly to the contact listed on your booking.
Bring a portable battery pack and your phone charging cable whenever you leave the ship. If an emergency strands you, your phone becomes your lifeline.
Use a phone plan with international coverage, or have an eSIM backup with data for the countries you’ll visit. Relying on Wi-Fi alone can leave you vulnerable if you’re separated from the ship.
If you're visiting Hawaii—especially during a cruise stop—it's important to stay informed in case of natural emergencies like tsunamis, wildfires, or severe weather. Here are the best sources to monitor:
Wireless Emergency Alerts (WEA)
Make sure emergency alerts are enabled on your phone. These government-issued push notifications can alert you instantly without needing an app.NOAA Tsunami Warning Center
The official source for tsunami alerts in Hawaii. Visit www.tsunami.gov.Hawaii Emergency Management Agency (HI-EMA)
Issues statewide alerts and safety guidance. Visit ready.hawaii.govCounty Civil Defense Agencies
Big Island (Hilo, Kona): www.hawaiicounty.gov/active-alerts
Oahu: www.honolulu.gov/dem
Maui: www.mauicounty.gov/CivilDefense
Kauai: www.kauai.gov/KEMALocal News Outlets
KHON2, KITV4, and Hawaii News Now provide fast, reliable coverage of developing situations.Cruise Line Alerts
Be sure your cruise line has your phone number and email, and that you’ve downloaded their app with notifications enabled. Cruise alerts often come via SMS, email, and in-app messaging.
Natural emergencies can upend even the most well-planned itinerary. Being left behind is jarring, but Pride of America's early departure wasn’t a failure—it was a safety measure. Knowing how to prepare, how to stay connected, and what to expect from both cruise lines and emergency authorities can make all the difference. For inter-island sailings or international trips, a little proactive planning is your best defense against the unexpected.
